Shipping Policy


Thank you for visiting and shopping at https://committedhp.com/. The following information sets out the terms and conditions that constitute our Shipping Policy.

 

  1. Processing Your Order

 

An email confirmation is sent to your email address after placing your order. Please keep this email as proof of your purchase.

 

  1. Shipment Processing Time

 

Processing time refers to the time it takes for us to prepare your order for shipping.

 

After your payment is authorized and verified, all orders are processed within 3 days. We will contact you for some reason if there are any delays.

 

  1. Shipment Locations

 

3.1. Domestic and International

 

https://committedhp.com/ ships domestically as well as internationally. If you have a question about domestic or international deliveries, please contact us at support@committedhp.com.

 

  1. Shipment Rates and Delivery Estimates

 

We endeavor to get your order to you as soon as possible. Once your order is placed, an estimated delivery time will be provided to you. Delivery times are estimated and commence from the date of shipment, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Estimated arrival dates are not guaranteed. Weather delays and other unforeseen circumstances may impact deliver time. Unless there are exceptional circumstances, we make every effort to fulfil your order.

 

  • Standard Shipping

 

The order will arrive within 2-7 days business days.

 

 

Shipping rates are calculated at checkout based on weight and location

 

Note: Subject to placing your order before specific cut-off times.

 

  1. Please Note:

 

  • Business day means Monday to Friday, except holidays.

 

  • Orders are not guaranteed to be shipped or delivered on weekends or holidays.

 

  • Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered.

 

  • Products may be delivered in separate shipments.

 

  • We will not be held responsible for wrong or incomplete shipping information that was provided incorrectly by the customer.

 

Tracking Options

 

  1. https://committedhp.com/ aims to provide visibility and transparency throughout the shipment process. Once your order is confirmed and shipped, you will receive a link or other information to track your package.

 

5.1. Domestic Only

 

All orders delivered within the United States will automatically have tracking.

 

  1. International Customs, Duties and Taxes

 

All orders shipping to a destination outside of United States are subject to the import duties, fees, and taxes of the destination country. Delays in delivery may occur if your package is randomly selected by your country’s Customs Department. https://committedhp.com/ is not responsible for any possible customs and taxes applied to your order. We have no control over the process or additional charges associated with the delivery and importation of your order (package) into your country. We do not benefit in any way from these charges and we work very closely with our brokers and carriers to ensure as few delays as possible. All fees imposed during or after shipping are the responsibility of the customer. By placing an order, you agree that you are responsible for any duty, taxes, and custom requirements or other like taxes, fees, levies, costs or expenses associated with importing products you purchase from us and shipping them internationally.

 

  1. Damages

 

If there is any damage to the packaging on delivery, contact us immediately at support@committedhp.com or +1 714-785-2400.

 

  1. Missing or Lost Package

 

There are several reasons why a package gets lost or becomes an exception. We’ve found that, more often that not, the package is either in the building or with a neighbour. https://committedhp.com/ politely requests that customers look in common courier hiding spots. Please take a look around and let us know if you find it. If you haven't located your order, please contact us at support@committedhp.com or +1 714-785-2400 to report missing or lost packages.

 

  1. Questions

 

If you have any questions about the delivery and shipment of your order, please see our FAQ page,https://committedhp.com/pages/product-videos-info, or contact us at +1 714-785-2400.